Dean Ecom
By Dean
Privacy Policy
Last Updated: 7/24/25
1. Information We Collect
A. Personal Information You Provide to Us
When you interact with our Site or subscribe to our Service, you may provide us with personally identifiable information, including:
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Contact Information: Name, email address, shipping address, billing address, and phone number.
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Financial Information: Payment card details (processed securely by a third-party payment provider and not stored on our servers).
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SMS-Specific Information: Your mobile phone number, your consent to receive SMS messages, and the date and time of your opt-in.
B. Information We Collect Automatically
When you visit the Site, we automatically collect certain information about your device, including:
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Device Information: Web browser, IP address, time zone, and cookies installed on your device.
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Usage Information: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
2. How We Use Your Information
We use the information we collect to:
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Provide and Improve Services: Fulfill orders, process payments, and provide customer support.
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Send Marketing Communications: Send you emails and, with your consent, SMS messages about our products, promotions, and news.
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Operate Our SMS Service: Your mobile phone number is used solely to provide the SMS messaging service you have opted into, as described in our Mobile Terms of Service. This includes sending you marketing alerts, promotional messages, and transactional notifications.
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Security and Fraud Prevention: To screen for potential risk or fraud and to improve and optimize our Site.
3. How We Share Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
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We use a third-party payment processor to handle payments.
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We use third-party tools to help us analyze how our customers use the Site.
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We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Crucial SMS Clause:
We will not share, sell, or rent your mobile phone number with any third parties for their marketing or promotional purposes. We will only share it with our partners who help us operate the messaging service (e.g., Twilio), and only to the extent necessary to provide the Service to you.
4. Your Rights and Choices
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
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SMS Opt-Out: You may opt out of receiving SMS messages from us at any time by simply replying with the keyword STOP to any message you receive from our toll-free number: +18339062037.
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Email Opt-Out: You can unsubscribe from our marketing emails by following the unsubscribe link in the footer of any email you receive from us.
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Cookies: You can choose to disable cookies through your browser settings.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Children's Privacy
Our Site and Service are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. The "Last Updated" date at the top of this policy will be revised accordingly.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at dean@deanecom.com]